Commitment
Accessibility
Travel is for everyone. We design the front door and the app to be usable by the broadest possible audience.
Our target
Zestli aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, which encompasses the EN 301 549 / WCAG 2.1 AA standard referenced by the European Accessibility Act. We test with automated tooling (axe-core in CI) and with manual keyboard and screen-reader passes.
Conformance status
The Zestli website is substantially conformant with WCAG 2.2 AA: most of the site meets the standard, with the limited exceptions noted below. We review conformance as we ship changes and update this statement accordingly. Last reviewed: 4 June 2026.
What that means here
- The immersive landing is fully keyboard-operable — flip with arrow keys, use the supply gallery controls, follow a logical focus order, and see visible focus rings. The gallery dialog closes with Escape and restores focus.
- Reduced motion is honored: Ken-Burns, auto-advance, and orb animation are disabled when you ask your system for less motion.
- Text over photography meets AA contrast via scrims and ink; imagery carries meaningful alt text (or is marked decorative).
- Legal documents are linear, semantic, and navigable by assistive technology with a table of contents.
Known limitations
Some richly animated or full-bleed editorial spreads can be demanding for certain assistive technologies; where that is the case, the same content and every call to action are also reachable as plain, linear text and links. If you find a barrier we have not listed, please tell us — we treat it as a bug.
Give feedback
If anything is hard to use, email accessibility@zestli.ai (or hello@zestli.ai with “Accessibility” in the subject). Tell us the page and what happened, and we aim to respond within 5 business days and to fix confirmed issues promptly.
Enforcement
If you are in the EU/EEA and are not satisfied with our response, you may contact the national accessibility enforcement authority in your country the relevant member-state market-surveillance / accessibility authority — listed here per jurisdiction before bookings open to EU travelers.