Describe the business the way you'd describe it to a new hire. It takes the bookings and the payments, answers your customers, keeps the day straight — and shows you every move it made.
Setup is a four-minute conversation, out loud or typed. Nothing to install.
Answering your own phone isn't a weakness to automate away — it's the reason people come back. What wears you down is everything behind it: the chasing, the rescheduling, the invoice you meant to send on Friday. Zestli is the operations partner that carries that, so your attention goes where it's worth most and your team has room to do their best work. When you're ready to take on more, the admin doesn't have to grow with it.
Not in a system. In a diary, a WhatsApp thread, a spreadsheet of next week, and whichever tab has the payment links. It works, until the day it's windy and someone's late and the phone goes.
Every change has to be made by hand, in each one.
Four lanes: what needs you, what's at risk, what it's doing, what's done.
The parts of the week that don't need you personally — the chasing, the confirming, the writing-up, the things you'd otherwise do at ten at night. The calls that shape the business stay yours, and you set exactly which ones those are. Everything below is a screenshot of the console, not an illustration of it.
Questions, changes, directions, what to bring, whether you can fit them in on Thursday — answered from what you've told it, in your voice. Threads stay in one place whether they arrived by email, the booking page, or a message at midnight.
A page of your own that takes bookings and payment, plus whatever channels you already sell through. It publishes what you tell it to publish — it doesn't list you anywhere on its own.
Card at booking, deposits, balances and refunds through Stripe. Every amount carries its currency and its source.
Appointments, jobs, staff and who is expected when. When Thursday moves, it works out who needs telling.
Not a dashboard you have to interpret. Three lines on what's going well, what's drifting, and what it's watching — with the numbers underneath if you want them.
"Kayak tours out of Cascais. Two boats, four trips a day in summer." No form, no wizard.
The profile builds while you speak. You watch the fields land, and correct them as you go.
When there's enough to work with, one email arrives. That's the whole account step.
The workspace opens already holding what you told it. Nothing is asked for twice.
Not a setting buried in preferences — you say it, per part of the business, in the same conversation as everything else. "Answer anything about kit and meeting points. Never move a price without me."
Nothing here needed a decision from you. The things that did are still waiting, and they're the first thing you'll see.
A booking came in from Berlin for the Thursday sunset. Confirmed, paid, seat held.
Her follow-up asked whether there's a minimum age. Answered from your own words — eight, if they can swim.
Thursday's forecast moved. Watching it, no change yet — the call belongs to you at six.
Tomás swapped his Thursday shift with Inês in the crew chat. Rota updated.
"Quiet night. Thursday's sunset is filling and the wind wants a look before six."
One line at the top of the screen. Not nine notifications.
Most software starts with a category and hands everyone in it the same dashboards — so half of it is blank and the half you need isn't there. Zestli starts with your sentence. Your words become your workspace: your treatments, your rooms, your rounds, your quiet season. Two businesses in the same trade end up with different workspaces, because they're run differently.
Two treatment rooms, and I'm in one of them all day.
Callouts and a workshop. Half my week is quoting.
I teach ceramics on Saturdays and rent the kiln midweek.
Nine rooms, breakfast until ten, one dog.
or say what you run
Two components, and the second one is optional. Running costs — including the model the agent thinks with — are inside the first, so a busy month never arrives as a surprise bill.
—/ month
Everything on this page, for the whole team. Model and infrastructure costs are ours, not a line on your bill.
Placeholder — price not set. We'll tell you before we ask you for it.
12–15%
If you list with Zestli's traveller marketplace, a commission applies to those bookings only — 15% on your standard rate, 12% on a Zestli-private rate, 8% on last-minute capacity you'd otherwise lose.
Sell through your own channels and this is zero.
0%
Work that came from your own page, your regulars, or someone who walked in is yours. Zestli takes nothing from it.
Keep the system you have. Nothing here waits on a connector or an import — start with one job next week.
Names, emails and history stay in your business's records. Zestli doesn't market to them.
Export bookings, customers, listings and the ledger whenever you like.
You see it, because every action is logged with a time and a reason and sits in an Undo window you set. Anything that reaches a customer with bad news needs your yes first. The failure mode we design against isn't a mistake — it's a mistake you couldn't find.
It writes as your business, the way an employee answering the phone does, and it says so when someone asks. It won't invent a policy you never set; when it doesn't know, it asks you rather than guessing at your customers.
No. Zestli works with nothing connected — that's the default, not a downgrade. Keep taking bookings where you take them now and let Zestli run alongside until it's earned more.
There's nothing to configure. You talk to it the way you'd talk to someone who has just started, and the parts of the business it hasn't been told about, it asks about. If you'd rather speak than type, speak.
We're setting up the first hosts by hand, so leave an address and you'll hear from a person. Setup itself is a few minutes of talking, and one link opens the workspace you were just looking at.